RocketPot Casino Privacy Policy

At RocketPot Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and use our platform at rocketpot.io. By accessing our services, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully before using any of our features, including the RocketPot login, deposits, withdrawals, or participation in games and promotions.

1. Who We Are

Our platform is operated by Danneskjold Ventures B.V., a company duly registered and licensed under Curaçao gaming license 1668/JAZ. We are committed to maintaining responsible data practices in full compliance with applicable privacy laws. At RocketPot Casino, we operate as an international crypto casino serving players across multiple regions, with a strong focus on markets such as Canada. If you have any questions about this policy, you can reach us at support@rocketpot.io.

2. Information We Collect

We may collect the following categories of personal information when you register, play, or interact with our RocketPot crypto casino platform:

2.1 Registration and Account Data

Your name, email address, and username
Date of birth and country of residence
Cryptocurrency wallet addresses used for deposits and withdrawals
Verification documents submitted for identity checks

2.2 Transactional Data

Deposit and withdrawal history, including crypto coin types such as BTC, ETH, LTC, DOGE, USDT, and others
RocketPot withdrawal requests and processing records
Wagering activity and game history
Bonus and promotional participation, including the RocketPot welcome bonus and any applied bonus code

2.3 Technical and Usage Data

IP address, browser type, and device information
Pages visited and time spent on our platform
Session logs and interaction data across desktop and mobile versions
Cookies and similar tracking technologies

3. How We Use Your Data

We use the information we collect for the following purposes. Our RocketPot Casino platform processes your data to deliver a secure and personalised gaming experience:

To verify your identity and comply with anti-money laundering (AML) regulations
To process your deposits and withdrawals via supported cryptocurrencies, including RocketPot crypto coins
To manage your account, including loyalty levels, cashback rewards, and XP chests
To deliver promotional offers such as the RocketPot deposit bonus, free spins, and cashback programmes
To provide customer support via live chat (available 24/7) and email
To detect fraudulent behaviour, ensure fair play, and maintain platform integrity
To improve our services, games, and user experience based on usage analytics
To send you relevant communications, including updates on RocketPot bonus offers and account notifications

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. At Rocket Pot, our cookies help us remember your preferences, maintain your session after RocketPot login, and analyse traffic patterns to improve performance. You can control cookie settings through your browser at any time. However, disabling certain cookies may limit your access to some features of our platform.

We use the following types of cookies:

Essential cookies: Required for basic platform functionality, including account access and session management
Analytics cookies: Help us understand how players navigate and use our services
Preference cookies: Store your language and display settings
Marketing cookies: Used to deliver relevant promotional content, including information about the RocketPot no deposit bonus or special events

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

Game providers: To deliver content from partners such as Pragmatic Play, Evolution, Nolimit City, Play'n GO, and others, we may share technical session data
Payment processors: Cryptocurrency transactions are processed on-chain; we may use third-party tools to facilitate secure transfers
Regulatory authorities: We may be required to disclose your data to licensing bodies or law enforcement when legally obligated
Fraud prevention services: We work with third-party verification and security services to protect our platform and users

Our RocketPot platform does not transfer personal data to any party for commercial advertising purposes without your explicit consent.

6. Data Retention

We retain your personal data for as long as your account remains active or as required by applicable law. If you close your account, we may retain certain records — including transaction history and identity verification documents — for a minimum of five years to meet our legal and regulatory obligations under our Curaçao gaming licence.

7. Your Rights

As a user of RocketPot Casino, you have the following rights with respect to your personal data:

Access: You may request a copy of the personal data we hold about you
Correction: You may ask us to correct inaccurate or incomplete information
Deletion: You may request deletion of your data, subject to our legal retention obligations
Restriction: You may ask us to limit the processing of your data in certain circumstances
Objection: You may object to certain types of data processing, including direct marketing
Portability: You may request that we provide your data in a structured, machine-readable format

To exercise any of these rights, please contact us at support@rocketpot.io. We will respond to your request within 30 days.

8. Security Measures

We implement industry-standard security measures to protect your data from unauthorised access, loss, or misuse. At Rocket Pot, we use SSL encryption, two-factor authentication options, and continuous monitoring to safeguard our systems. While we do everything in our power to protect your data, no method of online transmission is completely infallible, and we encourage you to use strong passwords and secure your personal wallet addresses.

9. Restricted Countries

Our services are not available to residents of certain jurisdictions, including but not limited to Australia, the United States, the United Kingdom, Germany, France, Spain, and several others. If you access our platform from a restricted country, we may be required to close your account and retain relevant data in accordance with legal requirements. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before registering with RocketPot Casino.

10. Responsible Gaming and Data

We are committed to promoting responsible gambling. Data we collect about your gaming behaviour — including session duration, wagering frequency, and deposit patterns — may be used internally to identify signs of problem gambling and apply responsible gaming measures. At RocketPot Casino, we may use this data to contact you with self-exclusion options or to enforce account limits if necessary.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will notify you via email or a prominent notice on our platform. Continued use of our services after any updates constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed about how we protect your data at Rocket Pot.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please do not hesitate to contact us. Our support team is available 24/7 via live chat on our platform, or you can reach us by email at support@rocketpot.io. We are always ready to assist you and ensure your experience with RocketPot Casino remains safe, transparent, and fully compliant with your privacy rights.

Content updated: July 23, 2026